Frequently Asked Questions
1. What is Fray Atelier?
Fray Atelier is a contemporary clothing brand focused on refined essentials, intentional design, and elevated everyday wear. We create pieces that feel effortless but considered — modern silhouettes with subtle edge.
2. Where is Fray Atelier based?
Fray Atelier is an independent label designed in the U.S., inspired by global fashion capitals and minimalist design principles.
3. What makes Fray Atelier different?
We focus on:
- Clean, structured silhouettes
- Premium fabrics
- Neutral, wearable palettes
- Subtle detailing that stands out quietly
Every piece is designed to layer seamlessly into your wardrobe while still making a statement.
4. Are your collections limited?
Yes. Many of our drops are produced in limited quantities to maintain quality, reduce waste, and keep each piece exclusive.
5. How do your sizes run?
Our sizing is true to size with a tailored, contemporary fit. If you prefer a more relaxed look, we recommend sizing up. A detailed size guide is available on each product page.
6. What materials do you use?
We prioritize structured cottons, premium blends, textured knits, and elevated basics that maintain shape and comfort. Fabric quality and longevity are core to our design philosophy.
7. How should I care for my pieces?
Most garments are machine washable on cold and air-dry recommended. For structured or specialty fabrics, refer to the care instructions on the garment label.
8. Do you restock sold-out items?
Select pieces may restock based on demand, but many are limited releases. We recommend joining our email list to get notified about restocks and new drops.
9. Do you offer international shipping?
We currently ship within the U.S., with international expansion coming soon.
10. What is your return policy?
Returns are accepted within 14 days of delivery for unworn items in original condition. Final sale items are not eligible for return.
11. How often do you release new collections?
We operate on a curated drop model rather than traditional seasonal cycles — releasing pieces intentionally throughout the year.
12. How can I stay updated on new releases?
Follow us on Instagram and subscribe to our newsletter for early access, exclusive previews, and drop announcements.